Please be aware that we review and update the following information on a regular basis and share any changes with our staff prior to posting.
SCREENING INFORMATION - Updated May 12, 2022
If you have tested positive for COVID in the last 14 days, please notify us and reschedule your appointment. Virginia Oncology Associates requires all patients and visitors to complete our online COVID pre-screening 72 hours prior to your appointment. Please click here to complete the questionnaire. Masks are still required in all offices.
Visitor Policy - updated June 15, 2022
As a result of COVID-19, you may notice changes in our offices. These measures are a part of our commitment to do what we can to ensure the critical care our patients need is not interrupted.
PLEASE NOTE: Due to the coronavirus pandemic and increase in COVID-19 transmissions, we are only allowing ONE vaccinated visitor in the office. Please contact the clinic via secure message or call at least 48 hours before your appointment if you require assistance. Also, NO children are allowed in our offices. If someone other than your designated visitor is driving you to your treatment appointment, please have them either wait in their car or leave for the duration of the appointment in order to make space for other patients. Please leave a phone number with the appropriate staff member so they can call that person when treatment is complete. Also, when coming to your appointment, PLEASE ARRIVE NO EARLIER THAN 15 MINUTES PRIOR TO THE SCHEDULED TIME DUE TO LIMITED SPACE IN OUR WAITING AREA FOR SOCIAL DISTANCING. We are sorry for any inconvenience this will cause and thank you for your understanding.
If you have access to a mask, please put the mask on before coming into our office. If you DO NOT have access to a mask, you will be provided one to put on before entering the waiting room. In line with CDC recommendations, Virginia Oncology Associates will not allow for a single cloth mask to be worn for COVID prevention. However, you can wear multi-layered cloth masks or those embedded with a filter. Anyone who comes to our office with a single-layer cloth mask will be given a surgical mask as a replacement to be worn alone or under your cloth mask.
Your health is our priority. We are committed to taking all measures necessary to ensure the health and safety of you and your caregivers, our physicians and staff, and our communities.
Update as of 5/18/2020
A MESSAGE TO OUR PATIENTS & FAMILY MEMBERS
As the State of Virginia begins to open, Virginia Oncology Associates finds it necessary to maintain guidelines and protocols regarding social distancing, masking and screening at every office. We recognize the importance of taking your specific needs of care into consideration and will do everything possible to keep you and staff safe.
People who were/are being treated for cancer may have weakened immune systems, which can increase their risk for illness from COVID-19.
For these reasons, we will continue taking your temperature as you arrive prior to your appointment, asking a few screening questions and require that you wear a mask while inside our offices. We will continue to limit visitors except under extenuating circumstances, which will be determined by staff on a case by case basis. We sincerely hope you will find comfort in knowing that we are thinking about you and our staff during every phase of this pandemic.
We appreciate your patience, understanding and support during these times. Sincerely, Virginia Oncology Associates Physicians
With COVID-19 now declared a pandemic by the World Health Organization, we know you will have questions about how this may impact your treatment or visits to our locations. If the information you are looking for is not on our site, please call our office to speak with your care team directly.
Please be aware that Cancer Care of Tidewater (CCFOT) will not be serving refreshments at our offices until further notice due to safety concerns for our patients and volunteers. We apologize for any inconvenience and hope to resume service in the near future. Please be sure to bring your own snacks with you to your appointment. Thank you for understanding.
For any additional information, please be encouraged to refer to the CDC guidelines and the Virginia Department of Health for up to date information, and to answer further questions that you may have.
A Message from Dr. Gradon Nielsen about the COVID-19 Vaccine and Cancer Treatment
What do patients receiving cancer treatment need to know about the COVID-19 Vaccine? Dr. Gradon Nielsen, from Virginia Oncology Associates, answers common questions about the safety and effectiveness of taking the vaccine while undergoing cancer treatment. It is important for cancer patients to receive the vaccine as they run a higher risk for COVID. Watch to learn more about the best time to take the vaccine based on your cancer treatment plan and if you still need it if you have been previously diagnosed with COVID-19.